Eligibility and Admission Process
Requirements to Stay
Who May Stay
Fees for Stay
Request a Room
To request a one-bedroom suite, a family member or guardian must contact the Ronald McDonald House to be placed on the wait list. Please call 412-362-3400.
A representative of Ronald McDonald House Charities will contact you with room availability.
Unfortunately, due to the nature of the care of the patient, rooms cannot be guaranteed in advance. A family’s length of stay is often uncertain; instead, a family’s name is placed on a wait list for their day of arrival. Rooms are assigned daily as they become available.
Ronald McDonald House opens its doors to up to 60 families each day, which requires a tremendous effort from our staff, volunteers, other families, and very generous community donors. To provide for the health and safety of everyone involved, we ask all families to observe the House Rules and Infectious Disease Policy. The Ronald McDonald House reserves the right to ask any family to check out at any time should it be considered necessary to preserve the well-being or health and safety of the other families in the House.